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12-04-2018 10:43 AM
12-04-2018 10:48 AM
I can tell you that many of us have experienced the same. However, I have always gotten mine on or before the date anticipated. Others can speak for themselves. I think I have heard of at least one person who did not. You might want to contact a management person. When you get someone on the line, ask for their superior.
12-04-2018 11:02 AM
What does it matter what "in processing" means? How could that possibly help you in a situation like this? There is an estimated delivery date of 12/11 so, as a reasonable person, I would add 7 days to that and accept that I'll receive it before 12/18. No, QVC is not going expedite shipping and you know that if you have been shopping with QVC. QVC doesn't know when your item will ship because (and this is just a guess), the item is being shipped directly from the manufacturer so QVC has no control over the shipping.
12-04-2018 11:03 AM
11/30 was just last Friday. Today is only Tuesdady, so with the weekend involved, I'm not surprised it's still in process. I'm sure you'll get it by the EDD.
12-04-2018 11:38 AM
12-04-2018 11:53 AM
@MomOf4Kiddos - In the past year or two, orders have begun jumping to "In Process" status immediately after they are placed (unless they are advance orders). This allows QVC to update the amounts of spoken-for inventory in its systems and communicate order information to vendors so they can begin the fulfillment process.
One of the unfortunate effects of this approach (the other is the inability to change an order after it has been placed) is that orders are therefore marked as "In Process" for a week or more, depending on the vendor—so even though the overall processing and shipping time isn't much longer than it has been in the past, it can feel extra long when you think your order is about to ship at any moment based on the given status.
However, all that said, I've only had a couple of packages miss their EDD in the past year, and in those cases, I believe they only missed the EDD by two days at most. It may be frustrating to wait for your order to move to the "Shipped" status so you know it's on its way and can track its progress, but you can be fairly confident that your package will arrive on schedule.
Fingers crossed that everything goes smoothly, quickly, and well with your order!
12-05-2018 08:51 AM
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