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Occasional Contributor
ljfc
Posts: 5
Registered: ‎01-28-2013

Re: HELP-Corky's Ribs received at 57.8*

‎05-31-2020 11:02 AM

Something must have been weird with the automated system. Called and pressed '0' and it circled back around again saying there were no available operators.

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Esteemed Contributor
corita
Posts: 7,331
Registered: ‎08-20-2012

Re: HELP-Corky's Ribs received at 57.8*

‎05-31-2020 03:00 PM

@fthunt wrote:

To reach CS - call order entry tel number - if automated tape comes on - press 0  (zero for operator live)..........when operator asks for your item number (she assumes you are ordering something)...........politely ask for CS

Works for me every time.

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         I have done that when I need CS, but then you wait for many minutes on the CS line.  So, you still have to hold a long time or not ever get to a CS person!!!

        Worse, though, is when I called Shop HQ last week!!  I get a message tellng me that there are no operators there!!  But then, a message saying that someone is there 24/7 !!!

 

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