Customer Care

[Lyttlewyng]

I understand the issue with aquiring certain items and shipping these days which is why I'm wondering if my order, placed on 10/26/2021 will ever arrive before Christmas.

My gut feeling is telling me not to get my hopes us but was hoping for a glimmer of light (no pun intended) that I won't have to ultimately cancel the order.

[ValuSkr]

Customer service could probably help with that.  Has it shipped yet?  Then there's a chance.  Is it still on a cargo ship in the ocean?  Then I would cancel.

[Anonymous · Accepted solution]

Hi @Lyttlewyng I am so sorry for the delay. I have requested your order be researched. If it has not shipped by the beginning of the week please let us know. 

[Lyttlewyng]

Many thanks @Anonymous for your attention to my concern. 

The item has heen sitting in Advance Order since 10/26/2021.  I'll keep an eye out for it and hope the candles will arrive before the holiday.