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01-15-2020 07:17 PM
I just wanted to share my experience that I had with Sonya, a QVC Customer Care Rep. I ordered a comforter set for $99 on 11 January and it is on it's way. I happened to look today and the same item is now on sale for $89.10. I called customer service at 1900 hrs. and spoke with Sonya. She gave me a refund for the difference and was extremely friendly. Such a pleasant experience. If a moderator could please pass this on to Sonya's boss, I would be ever so grateful. Thank you very much.
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01-15-2020 07:30 PM
@NewNickname1x1000 wrote:
I just wanted to share my experience that I had with Sonya, a QVC Customer Care Rep. I ordered a comforter set for $99 on 11 January and it is on it's way. I happened to look today and the same item is now on sale for $89.10. I called customer service at 1900 hrs. and spoke with Sonya. She gave me a refund for the difference and was extremely friendly. Such a pleasant experience. If a moderator could please pass this on to Sonya's boss, I would be ever so grateful. Thank you very much.
@NewNickname1x1000 I have forwarded this information to Sonia's supervisor. Thank you so much for the compliment.
01-15-2020 07:32 PM
Thank you @Melvin-QVC. And you are quite welcome.
01-18-2020 08:05 AM
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