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Honored Contributor
homedecor1
Posts: 12,514
Registered: ‎03-09-2010

Great CS Rep Jasmine

‎01-11-2020 12:18 PM

From all the "negatives" we've experienced calling directly to Q CS I wanted to say "Jasmine" was more than helpful!

 

1.  She resolved my GC issue -- is now on my account.

 

2.  Been waiting for a delivery - obviously, its somewhere but not my house!  She issued credit & if received, will return it.

 

3.  Was able to track my "returns" that have been in limbo.

 

Not only was she pleasant but extremely helpful.  Thanks!  

 

(Now if only I needed something on free shipping day & gc--so far nothing!)

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Valued Contributor
BrandiDavis
Posts: 707
Registered: ‎06-27-2016

Re: Great CS Rep Jasmine

[ Edited ]

‎01-11-2020 08:02 PM - edited ‎01-11-2020 08:53 PM

@homedecor1I am glad you got through to a helpful/nice agent!! I am in the same situation as you, I have a gift card and haven't found anything I "want" or "need", but I bet tomorrow I will! LOL

~ Hope in TN ~
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