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Honored Contributor
JeanLouiseFinch
Posts: 22,094
Registered: ‎10-03-2011

Re: Five weeks, returns still not processed

‎05-06-2023 03:30 PM

Call CS.  If the agent can see that your return package been received, they will process your refund while you're on the phone with them. 

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Honored Contributor
sunshine45
Posts: 41,385
Registered: ‎03-09-2010

Re: Five weeks, returns still not processed

‎05-07-2023 12:09 AM

QVC easy returns process......returns processed in less than a week.

 

QVCEASYRETURNS@QVC.COM

 

i get my refund sometimes even before i have given my return to usps or ups.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
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Chucklehead
Posts: 57
Registered: ‎06-01-2015

Re: Five weeks, returns still not processed

‎05-08-2023 02:09 PM

Two days for mine.  Used the email for Easy Returns.

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Occasional Visitor
Grandma Coop
Posts: 1
Registered: ‎05-14-2023

Re: Five weeks, returns still not processed

‎05-14-2023 10:44 PM

I sent something back about 4 months ago and they have they have not yet issued my money back.  This is crazy!  I will not be buying anything substanial from QVC ever again!

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Trusted Contributor
Squirrels Are Trash
Posts: 1,008
Registered: ‎09-11-2022

Re: Five weeks, returns still not processed

‎05-15-2023 01:28 PM

 

@depglass wrote:

Why don't they hire or transfer people into the returns dept, perhaps some of those that I read were laid off?  It isn't just the money part, it would be nice to get the merchandise back into stock for those waitlist sales. 

 

 

Because they've outsourced their returns.

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Respected Contributor
Estellee
Posts: 2,536
Registered: ‎07-12-2011

Re: Five weeks, returns still not processed

‎06-29-2023 08:55 AM

That happened to me with a return, around 1 month still not credited. I called CS and they handled the credit but it still shows on line the order hasn't been returned, lol.

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