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Respected Contributor
Posts: 4,317
Registered: ‎07-10-2011

@Laura LAW wrote:

I am happy to report that my mom sent the pictures and order info to Susan and was issued a credit of $130 which she was pleased with.


@Laura LAW  it was certainly worth talking about here and sending the information to the Social Team.

 

Keep the email address available, just in case.

Honored Contributor
Posts: 13,022
Registered: ‎03-10-2010

QVC should never have shipped out this piece of garbage.  Forget the 80 year old lady, forget the thousands of dollars spent over the years.  This might have been a weight lifting funiture repairer, there's no excuse.  Offer the buyer a full credit or a new desk and have Goodwill pick up this one.

QVC Customer Care
Posts: 1,622
Registered: ‎06-14-2015