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Super Contributor
Posts: 371
Registered: ‎01-31-2016

Re: Extremely POOR Customer Service


@FancyPhillyshopper wrote:

 

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Sometimes the post office will mark an item as delivered, but the mail person was too tired to come to your house that day, and will wait another day or so with the item in his/her possesion.

 

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I had this happen a few times, and like you said, it comes the next day. The only problem I have with that is I live in a rural area and my mail box is down the road from my house. My concern is the item gets stolen if it is 'delivered' and not there. 

Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: Extremely POOR Customer Service

If I only had one order for $1,000 I might be full of anxiety, also.  Since I order frequently for small amounts, this is just same ol', same ol'.  I'm patient and things usually work out just fine.  The two problems I've had in he past year were quickly dealt with by the Social Team.