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07-27-2021 08:26 AM
07-27-2021 08:36 AM
Welcome @ColoradoKate.
Would you mind sharing your experience with us?
Depending on the incident, maybe someone here or QVC's Social Team can help you.
07-27-2021 08:37 AM
@ColoradoKate wrote:
QVC really needs to provide better customer service. I just experienced the worst customer service on an item the cost $1000. It is obvious that QVC does NOT care about its customers.
@ColoradoKate I am very sorry you've had a negitive interaction, please email us the details & order info to QVCSocialTeam@qvc.com, we will do what we can to help.
Susan
07-27-2021 08:55 AM
I totally disagree. I find that QVC has the best customer service. Any issue I have had they fix it immediately. It seems like this new poster likes to complain about anything QVC does.
07-27-2021 09:13 AM
Sad to hear of your experience. I've thankfully had quite the opposite reaction, CS has ALWAYS been top notch for me. I'm sure they'll make good, try emailing them; I usually get responses within the hour when I do that.
07-27-2021 09:42 AM
07-27-2021 09:56 AM
07-27-2021 10:10 AM
@ColoradoKate Look at susan-qvc post that reponded on here and email them the exact same thing you posted here along with your order number. You will a get better response from them.
07-27-2021 10:11 AM - edited 07-27-2021 10:13 AM
@ColoradoKate "So called pandemic"? What world are you living in? Lots of big companies are experiencing shipping delays -- it's all over the news.
Sounds like you're mad at American society as a whole based on your comments!
Do as a Mod suggested and EMAIL them with the order info. Or not, up to you.
07-27-2021 10:14 AM
QVC customer service is ALWAYS wonderful to me when I call or email them, well over the past six years. They seem to go out of their way to help me when I have a concern or question.
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