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06-30-2016 09:11 AM
Can someone from Q let us know if the usual policy of CIJ purchases being returnable until the end of January (2017) will be in effect again this year?
In the past all items purchased from the CIJ shows have had that extended return policy, and was wondering if Q would be honoring that again this year.
06-30-2016 09:40 AM
@mominohio
The same night I saw the tsv, it was also said there was an extended return policy.
06-30-2016 09:56 AM
Hi @Mominohio Good question. Any item purchased during the Christmas in July sales can be returned through January 31, 2017.
06-30-2016 10:15 AM
@Alice-QVC wrote:Hi @Mominohio Good question. Any item purchased during the Christmas in July sales can be returned through January 31, 2017.
Thanks @Alice-QVC. They are probably working on it, but thought I'd mention the return policy hasn't been updated to include this.
06-30-2016 10:17 AM
Hi @GCR18, They probably won't up date the Return info until tomorrow, July 1, however thank you for bringing this to our attention.
06-30-2016 11:28 AM
@Alice-QVC wrote:Hi @GCR18, They probably won't up date the Return info until tomorrow, July 1, however thank you for bringing this to our attention.
@Alice-QVC, thank so much for sharing this information. I really appreciate it.
I just wanted a bit more clarification on the eligible CIJ items.
Does this indlude every single item that QVC stocks, or is it only a select number of QVC products which have been featured in QVC CIJ shows.
Thanks!!
-- bebe
06-30-2016 12:12 PM
Hi @bebe777 It is the items featured in the Christmas in July Shows.
06-30-2016 12:19 PM
@Alice-QVC wrote:Hi @bebe777 It is the items featured in the Christmas in July Shows.
@Alice-QVC, Thank you for that clarification. I had a feeling it was only those featured items.
-- bebe
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