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Super Contributor
Posts: 375
Registered: ‎11-20-2016

Extended Return Beginning Date

Anyone know when the extended holiday returns went into effect? I'm sure it has already been asked. I searched, but, only came up with prior years - not 2018.   

Deep In The Heart of Texas
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: Extended Return Beginning Date

9/22

Honored Contributor
Posts: 10,246
Registered: ‎03-09-2010

Re: Extended Return Beginning Date

I agree - 9/22.  And the extended return policy also covers things purchased during the "Christmas in July" period.

Honored Contributor
Posts: 41,386
Registered: ‎03-09-2010

Re: Extended Return Beginning Date

NOTE:

 

9/22/18 is the official start date for extended holiday returns for all items. all items can be returned through 1/31/19.

 

 

"Yes, you can shop with confidence this holiday season! Any holiday gift you purchase now until December 21 at 11:59am ET can be returned for any reason for a refund of the purchase price, minus the S&H and Q Return Label fee, until 1/31/19, or exchanged for a free replacement of the same item in a different color or size. Restrictions may apply."

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Super Contributor
Posts: 375
Registered: ‎11-20-2016

Re: Extended Return Beginning Date

This is an item that I ordered on 9/10, but, it was a waitlisted order. It didn't actually ship out to me until 9/29, which is the invoice date. So, do I go by the 9/10 date or the 9/29 date? It is a gift and if it does not fit, I would like to be able to return it. 

Deep In The Heart of Texas
QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: Extended Return Beginning Date

@moon_gazer

As it is a gift, you should be fine to use the extended holiday return. If you choose to return, please let us know at the social team and we will make sure it is returned correctly.

Beth QVC

Super Contributor
Posts: 375
Registered: ‎11-20-2016

Re: Extended Return Beginning Date


@Beth-QVC wrote:

@moon_gazer

As it is a gift, you should be fine to use the extended holiday return. If you choose to return, please let us know at the social team and we will make sure it is returned correctly.

Beth QVC


@Beth-QVC

 

Thank you very much, Beth! 

Deep In The Heart of Texas
Respected Contributor
Posts: 2,831
Registered: ‎03-09-2010

Re: Extended Return Beginning Date

@Venezia

 

I never heard them say you could return things bought in July.  Are you sure about that?

Honored Contributor
Posts: 10,246
Registered: ‎03-09-2010

Re: Extended Return Beginning Date


@Catch71 wrote:

@Venezia

 

I never heard them say you could return things bought in July.  Are you sure about that?


@Catch71- Things bought under the "Christmas in July" promotion come under the extended return policy.  But for the specifics, you're best off to ask one of the moderators on these forums.  They're very helpful.

 

(And I have returned something bought under the CIJ period in the past month.  I did check with a moderator first.)

QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: Extended Return Beginning Date

@Catch71

Just to confirm, our extended holiday returns does cover Christmas in July purchases.

Beth QVC