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09-23-2017 08:54 AM
Can anyone please tell me what day the extended holiday return policy went into effect? I ordered something the other day that I'm considering holding over as a Hanukkah gift 🎁. Thanx!!
09-23-2017 09:28 AM
It's effective right now. Pull up an item and scroll down and you will see in red, Exteneded Holiday Reurns in effect now!🤗
09-23-2017 10:17 AM
I think it just started today. I've been holding off buying something until it started. May need to ask the mods for the date.
09-23-2017 12:47 PM
Yes, it started with purchases today and goes thru Dec 21.
09-23-2017 03:19 PM - edited 09-23-2017 03:54 PM
Hi Everyone
The Holiday Return policy started today and runs to 12/21/2017. You may return any item for a refund minus the S&H and Q Return Label free (if you use the label) until 1/31/2018. Or you may exchange the item for a free replacement.
Your item you are considering giving as a Hanukkah gift would also qualify as well under our gift policy - you have 30 days from the date you give the gift.
Hope that helps!
Beth QVC
01-27-2018 01:41 AM
I have an item ordered on Sept. 22nd but billed on Sept. 24th. Is it going to be returnable until the end of January? Thanks for any advice.
01-27-2018 02:09 AM
wrote:
I have an item ordered on Sept. 22nd but billed on Sept. 24th. Is it going to be returnable until the end of January? Thanks for any advice.
@sfrangu If this item was given as a gift, it does qualify under our holiday return policy and can be returned within 4 days by 1/31.
Melvin, Customer Care
01-27-2018 02:42 PM - edited 01-27-2018 02:43 PM
It wasn’t a gift to me, I gifted it to a good friend and she just mentioned to me last week that she doesn’t really like it. I have no idea why she waited for so long. It’s a tinted face foundation and apparently she didn’t even used it too much be ause she didn’t like the texture of it on her face. What can I say?
Thank you for your post. So does this qualify for a return?
01-27-2018 02:51 PM
01-27-2018 02:53 PM
Thank you, Beth. Do I have to write something regarding this on the return slip?
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