Customer Care

[MEL57]

Within the last week, all the emails from QVC that I receive on my phone are blank and I have to click on "View in Browser" to see the content.

QVC is the only vendor that this is happening with.  Please correct this problem!

[Kachina624]

@MEL57    Strange, there haven't been other complaints. 

[geezerette]

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@MEL57 wrote:

Within the last week, all the emails from QVC that I receive on my phone are blank and I have to click on "View in Browser" to see the content.

QVC is the only vendor that this is happening with.  Please correct this problem!

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I've had the same problem with many Q emails this week also, although not all.  It looks like it's just the ones that are mainly graphics.  They're just blank.  Oddly, I expected to be inundated today with reminders it's the last free shipping day but I didn't get one email.

[Sage04]

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@MEL57 wrote:

Within the last week, all the emails from QVC that I receive on my phone are blank and I have to click on "View in Browser" to see the content.

QVC is the only vendor that this is happening with.  Please correct this problem!

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@MEL57  @geezerette  @Kachina624  there's a Thread that was started on 11/15 on Community Chat called "QVC Emails". They are also having the same problem with Emails from QVC.

[Goodie2shoes]

@Sage04  wrote:

@MEL57  @geezerette  @Kachina624  there's a Thread that was started on 11/15 on Community Chat called "QVC Emails". They are also having the same problem with Emails from QVC.

I started that thread on 11/15 and it was never addressed by the QVC CS team, maybe this second thread will get an answer because I am still having the same issue 

[Goodie2shoes]

@MEL57  @geezerette  @Kachina624  there's a Thread that was started on 11/15 on Community Chat called "QVC Emails". They are also having the same problem with Emails from QVC.

I started that thread on 11/15 and it was never addressed by the QVC CS team, maybe this second thread will get an answer because I am still having the same issue 

[Sage04]

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@Goodie2shoes wrote:

@Sage04  wrote:

@MEL57  @geezerette  @Kachina624  there's a Thread that was started on 11/15 on Community Chat called "QVC Emails". They are also having the same problem with Emails from QVC.

I started that thread on 11/15 and it was never addressed by the QVC CS team, maybe this second thread will get an answer because I am still having the same issue 

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@Goodie2shoes  maybe if you sent an email to "QVC SocialTeam@QVC.com they might be able to let that department know about the problem.

The only emails I receive now are those that have to do with my orders and they look normal.

[Sage04]

@MEL57  @geezerette  @Kachina624  there's a Thread that was started on 11/15 on Community Chat called "QVC Emails". They are also having the same problem with Emails from QVC.

I started that thread on 11/15 and it was never addressed by the QVC CS team, maybe this second thread will get an answer because I am still having the same issue 

[geezerette]

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@Sage04 wrote:

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@Goodie2shoes wrote:

@Sage04  wrote:

@MEL57  @geezerette  @Kachina624  there's a Thread that was started on 11/15 on Community Chat called "QVC Emails". They are also having the same problem with Emails from QVC.

I started that thread on 11/15 and it was never addressed by the QVC CS team, maybe this second thread will get an answer because I am still having the same issue 

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@Goodie2shoes  maybe if you sent an email to "QVC SocialTeam@QVC.com they might be able to let that department know about the problem.

The only emails I receive now are those that have to do with my orders and they look normal.

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These are promotional emails.

My order emails are fine.

[geezerette]

@MEL57  @geezerette  @Kachina624  there's a Thread that was started on 11/15 on Community Chat called "QVC Emails". They are also having the same problem with Emails from QVC.

I started that thread on 11/15 and it was never addressed by the QVC CS team, maybe this second thread will get an answer because I am still having the same issue 

[Venezia]

I've had the same issue with the Q's emails (on my desktop).  I just get the little boxes, indicating that the graphic isn't loading.

I can't be bothered with them, so I just delete them.  I'm sure any information will be available on the Q's website.