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‎05-09-2023 07:15 PM - edited ‎05-09-2023 10:12 PM
@Kachina624 wrote:@elated I followed your instructions on an Amazon Fire tablet and all I get is a list of easy pay orders with no option for doing anything except making payments.
Please see below. I took a snapshot.
‎05-09-2023 09:01 PM
Yes, that happened to me today as well.
‎05-09-2023 09:13 PM
@elated I haven't seen it either. For me it's easier to choose Easy Pay or one time payment just before checking out.
So what you are saying about the green box, does that mean that if you choose either there and wanted to change it another time, do you have to back into Accounts to change it?
‎05-09-2023 10:07 PM
‎05-09-2023 10:16 PM - edited ‎05-09-2023 10:18 PM
@Sage04 wrote:@elated I haven't seen it either. For me it's easier to choose Easy Pay or one time payment just before checking out.
So what you are saying about the green box, does that mean that if you choose either there and wanted to change it another time, do you have to back into Accounts to change it?
Please see above. i took a,snapshot. I don't know the answer to your question.
‎05-10-2023 09:19 AM
That is so computery weird! LOL
Just did it again...step by step....exactly as you wrote!
Nope! I get no green boxes at all!!
‎05-10-2023 11:52 AM
@elated I get the same thing you get in your screenshot. I am on a desktop using Chrome. Thanks again for pointing this out.
‎05-10-2023 12:01 PM - edited ‎05-10-2023 12:02 PM
Just tried again and haven't seen it. I'm on a desktop and using firefox. From your snapshot it seems as if they are trying to make easier for someone who uses Easy Pay only and that's a good idea.
‎05-10-2023 02:13 PM
yes, i had problems yesterday with an order and could not figure out how to get the easy pay to "stick." have not had this issue before and i could always manage recently to choose either the full pay or the easy pay during checkout.
i did go into the my account tab to check the box for easy pay. will see if that helped when i make my next order.
i think this is a new glitch.
‎05-10-2023 10:17 PM
Yep, this just happened to me when trying to check out with three items. When I get to the checkout page, I can literally see it change from easy pay to pay in full. Going into my account to make sure the boxes are ticked for easy pay as my preferred option or editing on the checkout page does not fix it. I just chatted with a QVC rep who said this is a known issue that tech support is working on.
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