Reply
Honored Contributor
Posts: 43,102
Registered: ‎01-08-2011

Re: Easy Pay Denied! Order canceled! No reason available!

Software and techs issues.

Occasional Visitor
Posts: 1
Registered: ‎10-17-2021

Re: Easy Pay Denied! Order canceled! No reason available!

Same happened to me on an I Pad today and no one at Qvc can help. I have talked to various people and they cannot give me a reason. 

QVC Customer Care
Posts: 2,920
Registered: ‎06-14-2015

Re: Easy Pay Denied! Order canceled! No reason available!

@Misty Mia 

I am sorry for any inconvenience. If you wish to pursue this order, please call our "under review" department on 800-600-2360.You will be connected to a voice mail system and leave the following details as a message:

order #

phone # where you can be contacted

tell them you wish to discuss the reasons the order was cancelled

They will call you back to discuss.

Beth QVC

Valued Contributor
Posts: 612
Registered: ‎03-10-2010

Re: Easy Pay Denied! Order canceled! No reason available!

I had the same thing happen to me or at JTV and I've been shopping there for years. Never late on any payments anywhere, whether it's my utilities, my mortgage, my car payment, in fact I always pay extra on my house payment, the car payment, I and my husband have excellent credit. 

 

Nope couldn't buy a tanzanite ring on flex pay or whatever they call it, told me to remove the item and I could then pay for it all at once. That's nuts, I have a credit card I use and I have more than enough available funds on it. 

 

so JTV can go jump in the lake, I didn't buy it.