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Super Contributor
Ane1Care
Posts: 497
Registered: ‎05-16-2010

EZP still due though order was credited

‎04-13-2018 07:26 PM

I posted last month about being sent the wrong order. It was credited to my account since it was a vender error—Thank you Beth—. I was paying off my April EZPs this morning, and noticed I’m still being charged for the order.

How do I get that dropped?

Thanks!
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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,492
Registered: ‎10-12-2015

Re: EZP still due though order was credited

‎04-13-2018 07:35 PM

@Ane1Care wrote:
I posted last month about being sent the wrong order. It was credited to my account since it was a vender error—Thank you Beth—. I was paying off my April EZPs this morning, and noticed I’m still being charged for the order.

How do I get that dropped?

Thanks!

Hi @Ane1Care

 

I am sorry for any confusion regarding this order.  I will be sending you an email shortly with more information.

 

Barb

Customer Care

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