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Trusted Contributor
RazorSharp
Posts: 1,219
Registered: ‎02-20-2016

EZ Pay not working

‎07-29-2016 09:21 PM

 I'm trying to purchase something on the three easy pay offer which is supposed to be extended to every product at the moment. It is not showing up when I try to check out. Even customer service, with whom I am on hold, can't seem to figure out what's wrong. 

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,920
Registered: ‎06-14-2015

Re: EZ Pay not working

‎07-29-2016 09:56 PM

@RazorSharp

Please send me an email QVCSocialTeam@qvc.com with the details of the order and I will make sure it is placed on 3 easy payments....

Beth QVC

 

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RazorSharp
Posts: 1,219
Registered: ‎02-20-2016

Re: EZ Pay not working

‎07-29-2016 10:10 PM

Thanks, @Beth-QVC. After an hour of waiting, CS settled the issue.

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,920
Registered: ‎06-14-2015

Re: EZ Pay not working

‎07-29-2016 10:13 PM

@RazorSharp

I am sorry that it took so long to resolve your issue. Please know that you can always receive the Social Team's assistance by sending us an email to QVCSocialTeam@qvc.com.

Beth QVC

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