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Esteemed Contributor
Teddixat
Posts: 5,538
Registered: ‎10-04-2010
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EXCHANGES. HIT and MISS

‎08-13-2018 03:25 PM

I am not having good luck with the exchange program. I have called QVc on two items that were returned more than 2 weeks ago got an rchabgr. CD said the packages were received but nothing had been done. What is the purpose of having a program or offering s service you cannot fulfill
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Esteemed Contributor
Teddixat
Posts: 5,538
Registered: ‎10-04-2010

Re: EXCHANGES. HIT and MISS

‎08-13-2018 03:26 PM

 
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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: EXCHANGES. HIT and MISS

‎08-13-2018 03:33 PM

@Teddixat

I am sorry that you have been inconvenienced regarding the exchanges. I would be happy to assist you if you would send me an email QVCSocialTeam@qvc.com and include the exchange information. I will send them out ASAP.

Beth QVC

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Auntiebean1
Posts: 53
Registered: ‎09-17-2010

Re: EXCHANGES. HIT and MISS

‎08-16-2018 04:21 PM

I gave up on the exchange program because QVC never sends  my replacement even when it is available!   And it took weeks to get an item if you got lucky enough to 1. Have it in stock and 2.  Have someone actually read the return form! 

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