Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
12-19-2019 08:22 AM
I just had my single December order's estimated delivery slip to December 26th with no communication from QVC. Now, as it is NOT a gift, I'm okay, but others should be checking, so they can adjust possible gift plans.
12-19-2019 08:29 AM
Hi @DebPA3 I am so sorry that happened. If you would like me to check into this for you please email us at QVCSocialTeam@qvc.com
12-19-2019 08:31 AM
I got an email last week stating that my Cheryl's cookie order would not be delivered until Dec 26th so I had C/S cancel the order. I placed another order with another company and yesterday I get another Qvc email saying the cookies had shipped and woudl be delivered on Dec 20th. So I guess our in-laws will be getting double gifts this year. I wont trust Qvc with gift orders anymore. Just so frustrated with the whole thing.
12-19-2019 08:45 AM
Hi @Gamaof15 I sent you an email about your order.
12-19-2019 09:01 AM
@Gamaof15 - yes, almost the same thing happened to me. I got a phone call that my Cheryl's cookies would ship later. The odd thing was that I had already received them!!! Go figure. 💗
12-19-2019 09:11 AM
I ordered Jimmy the Baker individual wrapped desserts and supposedly shipped 12-11 but online it says will be received 2 days from ship date. Didn't happen so called CS and was told it was to be shipped from vendor so they had no control over it so she generated a replacement to be received 12-20 but /still in process so doubt if it will come. I never had anything like that happen but will never order any Jimmy the Baker products again.
12-19-2019 09:20 AM
@Alice-QVC wrote:Hi @DebPA3 I am so sorry that happened. If you would like me to check into this for you please email us at QVCSocialTeam@qvc.com
@Alice-QVC , thank you so much for the offer, but in this case, I'm fine with an after holiday delivery. As frustrating as this shipping season has been, I can't say enough good things about the QVC Social Team, you and your associates have done everything possible in a crazy difficult situation.
12-19-2019 09:28 AM
Hi @Pook I am so sorry this is happening I am having this looked into for you.
12-19-2019 09:45 AM
I placed an order on the 16th for Jimmy the Bakers meltaways cookies . I saw they were wait luster but thought I'd take the chance as I was hoping to get them before Christmas . Yesterday I see they are in process , but get this , estimated delivery January 9th!!!! That is 22days , cone on ! I don't want them after all the holidays are over ! I attempted to cancel , changed to we are attempting to cancel as they are coming from the vendor so now I'm suppose to wait and see . I don't want them shipped and 22 days us ridiculous! Delivery has always been 10 to. 14 days even.
12-19-2019 11:01 AM
Hi @Pook good news, I am told this will ship today and arrive tomorrow.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788