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Super Contributor
Chatyone 2
Posts: 456
Registered: ‎04-23-2010

Double charge

‎03-05-2021 07:25 PM

I went in to check my easy pay and i noticed for the month of March on a two bra purchase I am being charged twice on the same thing .. same date 3-4 and same amount 4.00 Now I realize its only 4.00 but just the same why would I be charged twice .. they actually listed it completely twice one behind the other same date same item same amount???

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Honored Contributor
Foxxee
Posts: 8,088
Registered: ‎10-03-2014

Re: Double charge

[ Edited ]

‎03-05-2021 07:37 PM - edited ‎03-05-2021 09:07 PM

Something similar happened to me.  Two entries for the same order.  I paid the balance for one order and watched the other for charges.  The extra charge was removed when payment for the first went through.

 

I'd contact QVC about yours, though.  

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Honored Contributor
Love my grandkids
Posts: 13,565
Registered: ‎11-24-2013

Re: Double charge

‎03-05-2021 08:27 PM

@Chatyone 2 Send an email to:

 

QVCSocialTeam@qvc.com and give them your account info and the details of your situation. They are VERY responsive.

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