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Super Contributor
Posts: 395
Registered: ‎04-07-2010

I received my order of bagels and they are awful.  Directions say to put them in the oven or microwave to crisp.  Nothing was said about this in the presentation.  No one available in Customer Service.  They were costly but  I am throwing them away Any chance of at least a partial refund?

Honored Contributor
Posts: 43,239
Registered: ‎03-09-2010

all you have to do is call  or email customer service and they will refund you. qvcsocialteam@qvc.com.

 

perhaps you could see if anyone wants to try them (friends, family, neighbors) before you just throw them out? bagels are not "crispy" until you toast them or put them in the oven.

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 15,816
Registered: ‎05-23-2015

I wasn't crazy about those bagels either, but toast them and they won't be bad.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Honored Contributor
Posts: 11,398
Registered: ‎02-07-2011

If you have a Trader Joe's near you, try their bagels especially the cinammon/raisin.  We are native New Yorkers and these are the best we've found outside that city.

 

 

Honored Contributor
Posts: 15,219
Registered: ‎11-24-2013

@JCath Send an email to:

 

QVCSocialTeam@qvc.com

 

If you check the CC board you will see that they do respond to these emails.

 

But I'm wondering what is it about the processing of warming them that seems to have you so angry?

Honored Contributor
Posts: 8,061
Registered: ‎12-24-2010

Bagels have always needed help - toasting - or they are just a hunk of dough.  I've ordered twice and now done with them....but microwave (split first) for 3 seconds and then toast and slap with butter. 

........when the baker brags about NY City water makes the difference...I laugh.  Can't imagine what all is in NY water  (ugh).....now Colorado pure water I'd believe.  NY has an underground full of sewer pipes along WITH water pipes.  Not a good selling point to me.

Respected Contributor
Posts: 3,558
Registered: ‎03-09-2010

@fthunt wrote:

Bagels have always needed help - toasting - or they are just a hunk of dough.  I've ordered twice and now done with them....but microwave (split first) for 3 seconds and then toast and slap with butter. 

........when the baker brags about NY City water makes the difference...I laugh.  Can't imagine what all is in NY water  (ugh).....now Colorado pure water I'd believe.  NY has an underground full of sewer pipes along WITH water pipes.  Not a good selling point to me.


Please do not denigrate something about which you know nothing about. NYC water is known to be some of the best tasting water in the country. FYI. a good bagel does not need to be toasted. IT is delicous straight from the bakery with just a little butter. I can't imagine anyone buying bagels from QVC. Then again, I feel that way about pretty much all the food sold here.


'I refuse to engage in a battle of wits with an unarmed man'.......Unknown
Honored Contributor
Posts: 16,596
Registered: ‎03-09-2010

When I buy bagels at my local bagel shop, the only way I like them after the day they came out of their water bath and were baked is after they take a trip in the toaster or toaster oven, but given preference, I forego the savings from buying bagels in bilk and buy one at a time.

 

I'm happy to have a great bagel shop close to my summer apartment -  hadn't had a good bagel during my whole winter season in Florida!

 

 

Trusted Contributor
Posts: 1,493
Registered: ‎12-31-2012

@JCath        28DB2E3F-DCBD-4E34-9E67-B2C6C00F8EF7.jpeg

 

So, you had an issue with warming up the bagels in the microwave or toaster oven?   😱

What did you expect?   To just open the package and eat?
If you are not satisfied with your purchase, call QVC Customer Service. Ask for a refund.

Good luck.

 

Stay safe. Stay home.”

 

~Put food in front of me, and I will eat it.~

Honored Contributor
Posts: 8,061
Registered: ‎12-24-2010

@reiki604 Sorry if I stepped on your toes..............enjoy your H2O..............