Disappointed in Kitchen Aid mixer shippment - Page 2

sunshine45 · ‎03-09-2010

just a FYI......

items such as a kitchenaid mixer DO have a note on the item page that says it "may arrive in manufacturer packaging and display brand name and contents.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

shoesnbags · ‎03-10-2010

@sunshine45 wrote:
just a FYI......
items such as a kitchenaid mixer DO have a note on the item page that says it "may arrive in manufacturer packaging and display brand name and contents.

Thank you @sunshine45 ! So the OP didn't read carefully enough and that explains why she got what she got. Online ordering can be tricky.

"Breathe in, breathe out, move on." Jimmy Buffett

pigletsmom2 · ‎05-20-2025

@sunshine45 wrote:
just a FYI......
items such as a kitchenaid mixer DO have a note on the item page that says it "may arrive in manufacturer packaging and display brand name and contents.

This is true but often you only see it if you click on the full description. It should probably be someplace more noticeable from a company that talks about gifting. I think some sights put it on the check out page. Lots of stuff that I don't click to read the entire description for.

Imaoldhippie · ‎06-10-2015

@Southern Classy ............I would submit a complaint to KitchenAid.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS

SarrahQVC · ‎04-11-2025

@Southern Classy I am so sorry that your KitchenAid hand mixer order came with damaged original packaging and share in your disappointment with this, especially with it being a gift. We'd be happy to take a look into your order and help make this right for you.

We have issued a 15.00 credit to your QVC account for immediate use on your next purchase with us and hope you can give us another chance to give you a better experience in the future.

Feel free to reach out if you need any additional assistance, and enjoy your Sunday

sunshine45 · ‎03-09-2010

@pigletsmom2 wrote:
@sunshine45 wrote:
just a FYI......
items such as a kitchenaid mixer DO have a note on the item page that says it "may arrive in manufacturer packaging and display brand name and contents.
This is true but often you only see it if you click on the full description. It should probably be someplace more noticeable from a company that talks about gifting. I think some sights put it on the check out page. Lots of stuff that I don't click to read the entire description for.

when you are buying something expensive @pigletsmom2 , it takes a second to make one extra click on the item page. that is how i personally look at it.

glad to see that a customer service agent saw this thread and is giving a little extra off. i thought that that was quite nice.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

Southern Classy · ‎04-13-2010

Exactly...my complaint was not with the carrier. It was the way it was shipped...not packaged in a box.

Southern Classy · ‎04-13-2010

The problem, again, was the way it was shipped. Not the carrier, or KitchenAid. It was not packaged properly!!!! Being a gift the KitchenAid box looked terrible and could have been damaged!!!

sunshine45 · ‎03-09-2010

@Southern Classy wrote:
The problem, again, was the way it was shipped. Not the carrier, or KitchenAid. It was not packaged properly!!!! Being a gift the KitchenAid box looked terrible and could have been damaged!!!

it is probably directly shipped by KITCHENAID.

it also clearly states on the item page that it may be shipped in its original manufacturer packaging.
QVC gave you a small credit. you also have the option to return it for a full refund. what more can they do @Southern Classy ?

you have a choice to go and find one in a store that maybe "looks better" than what you received.

even amazon ships many of these types of items in its original packaging without being put into another box.

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

spabar · ‎03-10-2010

@sunshine45 wrote:
@Southern Classy wrote:
The problem, again, was the way it was shipped. Not the carrier, or KitchenAid. It was not packaged properly!!!! Being a gift the KitchenAid box looked terrible and could have been damaged!!!

it is probably directly shipped by KITCHENAID.

it also clearly states on the item page that it may be shipped in its original manufacturer packaging.
QVC gave you a small credit. you also have the option to return it for a full refund. what more can they do @Southern Classy ?

you have a choice to go and find one in a store that maybe "looks better" than what you received.

even amazon ships many of these types of items in its original packaging without being put into another box.

@sunshine45 Amazon gives the option to use their packaging if it's an item that is in the original box.

There's always a lot to be thankful for if you take time to look for it.
For example, I am sitting here thinking how nice it is that wrinkles don't hurt.