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08-18-2019 12:22 PM
Has anyone else found it impossible a lot of the time trying to get reviews on page to look at?
Sometimes it works - Mostly it fails. Is there some special way to click on the reviews area to be able to read them. Drives me nuts. There are always technical issues with QVC website unlike any others.
Someone at the Q should look into this.
08-18-2019 12:25 PM
I have had trouble today too; they aren't there on many items. The item shows the review bar at the top of the page, but when you scroll down they are not there!
08-18-2019 12:48 PM
no issues for me seeing reviews.
i am using a laptop and firefox browser.
08-18-2019 02:10 PM
Yes, often. Look for the stars and rating at the top upper left of the product page. Click on the stars or rating to the immediate right. A box will appear. Click on green box that says "Read Reviews." That usually works for me.
08-18-2019 02:16 PM
@LogoFan wrote:Has anyone else found it impossible a lot of the time trying to get reviews on page to look at?
Sometimes it works - Mostly it fails. Is there some special way to click on the reviews area to be able to read them. Drives me nuts. There are always technical issues with QVC website unlike any others.
Someone at the Q should look into this.
Especially when the reviews are negative. I have a product on waitlist, but only has 1 negative review - and I can't access it. Not fair.
08-18-2019 03:14 PM - edited 08-18-2019 03:16 PM
I've tried to read reviews on several items today and couldn't. I tried doing it the way @Foxxee suggested, and it doesn't work for me. I'm on a MacBook Air using Safari. I tried using Firefox, too, and can't read them.
08-18-2019 03:14 PM
If my WiFi is strong and I'm patient, the reviews eventually appear. To speed things up you can tap the row of yellow stars under the product name.
On the QVC app the reviews are available immediately for me. When it comes to any part of browsing, buying, or paying my bill I prefer the QVC app, and usually leave the website for forums only.
08-18-2019 03:20 PM
I could always read reviews with no issue until the last couple months. Something changed on the website.
08-18-2019 03:26 PM
@NickNack wrote:I've tried to read reviews on several items today and couldn't. I tried doing it the way @Foxxee suggested, and it doesn't work for me. I'm on a MacBook Air using Safari. I tried using Firefox, too, and can't read them.
That's too bad. I use both Explorer II and Microsoft Edge. Definitely something QVC needs to fix.
08-18-2019 03:33 PM
@Foxxee wrote:
@NickNack wrote:I've tried to read reviews on several items today and couldn't. I tried doing it the way @Foxxee suggested, and it doesn't work for me. I'm on a MacBook Air using Safari. I tried using Firefox, too, and can't read them.
That's too bad. I use both Explorer II and Microsoft Edge. Definitely something QVC needs to fix.
@Foxxee I just looked at something else on QVC, and the reviews were right under the description like they used to be. It's very strange.
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