Customer Care

[AlcottWilder]

Hi - on tv the above item is listed as $34.98 but on line it is listed at $58.48

Could this please be fixed? I would like to order at the sale price. 

[Boehm Collector]

---

@AlcottWilder wrote:

Hi - on tv the above item is listed as $34.98 but on line it is listed at $58.48

Could this please be fixed? I would like to order at the sale price. 

---

@AlcottWilder .. you may be watching a previously recorded show which means the prices may be different.  

[Reilley]

I noticed two weeks ago there was another QVC channel where at times at top of screen stating it was previously recorded.  Another way to get customers to purchase who QVC hopes won't notice the price difference when they submit their order.  Call CS and tell them for this one time only can they bill you for the "recorded" price.

[geezerette]

@AlcottWilder 

I see the online price as the clearance sale price of $34.98.

[Kim-QVC]

---

@AlcottWilder wrote:

Hi - on tv the above item is listed as $34.98 but on line it is listed at $58.48

Could this please be fixed? I would like to order at the sale price. 

---

Hi @AlcottWilder thank you for posting here in our Community Customer Care forum and for tuning in with us today. I am very sorry that happened. A service request has been opened to adjust the price. If you need assistance with you order please call customer service team at 800.367.9444. -Kim

[Lovestheshores]

@AlcottWilder The price has been fixed on the page for that item.

[AlcottWilder]

  @Lovestheshores thank you for the notification! 

[Warrior2022]

---

@Reilley wrote:

I noticed two weeks ago there was another QVC channel where at times at top of screen stating it was previously recorded.  Another way to get customers to purchase who QVC hopes won't notice the price difference when they submit their order.  Call CS and tell them for this one time only can they bill you for the "recorded" price.

---

They've had this for decades