Customer Care

[BalletBabe]

I have been trying all day and it isn't working.

[GCR18]

No, it's still an option.

[BalletBabe]

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@GCR18 wrote:

No, it's still an option

@GCR18   okay Thanks.  I had no luck today, I will try again tomorrow.   Thanks for responding.

[PINKdogWOOD]

I did a live chat yesterday that lasted for a few minutes with no problem and my questions/concerns were in my favor to boot, all was good.

[Alice-QVC]

Hi @BalletBabe, our live chat is still here for you, but if the social team can help please let us know. You can also email us at QVCSocialTeam@qvc.com. Alice - QVC Social Team

[RealtyGal2]

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@BalletBabe wrote:

I have been trying all day and it isn't working.

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Then just call them! I know it is the age of email and texting, but it's not so bad to have an actual conversation.

[BalletBabe]

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@Alice-QVC wrote:

Hi @BalletBabe, our live chat is still here for you, but if the social team can help please let us know. You can also email us at QVCSocialTeam@qvc.com. Alice - QVC Social Team

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Hi Alice!  My problem was solved.   I know I can call, but was just curious if you did away with the online chat as I could not get on it that day.  Thanks for reaching out! 

[BalletBabe]

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@RealtyGal2 wrote:

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@BalletBabe wrote:

I have been trying all day and it isn't working.

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Then just call them! I know it is the age of email and texting, but it's not so bad to have an actual conversation.

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@RealtyGal2  I know that.  I was just curious why I could not get it that day, and thought maybe they stopped it. 

[Icegoddess]

I was unable to get chat to work the other day either.  It came up, but when I tried to use it nobody showed up.