Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,493
Registered: ‎10-12-2015

Re: Delivery - I don't understand

‎05-14-2020 03:32 PM

@bayflwc wrote:

I have an order that says it was received by the local Post Office on 4/21/20 and I still haven't received it.  When I call the PO, they tell me just the manifest was received that date, not the package.  HUH?

 

Not sure if I will ever see it.  Tried multiple times to call Customer Service, but go on the endless loop or endless hold waiting for the next representative.

 

Very frustrating.  In the 28 years I have been shopping with QVC I've never had this happen.

 

Not sure what to do next.  If it is not here at the 30 day mark I guess I will have to dispute the charge with my credit card company.

 

 

Hi @bayflwc 

 

Please email your order info to QVCSocialTeam@qvc.com and we would be happy to check on the tracking for you. 

 

Barb

Customer Care

Report Inappropriate Content
Message 11 of 12 (251 Views)
Reply
0 Hearts
Frequent Contributor
AlcottWilder
Posts: 105
Registered: ‎12-08-2018

Re: Delivery - I don't understand

‎05-14-2020 06:19 PM

@Dinaki  Good luck. I hope you get your bag soon!  

Report Inappropriate Content
Message 12 of 12 (205 Views)
Reply