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Frequent Contributor
Dcole3
Posts: 101
Registered: ‎03-17-2018

December advanced orders processing?

‎08-19-2018 03:25 AM

I suppose I should have asked first before cancelling. I had 3 items on advance order due to go out in December. Today, I saw them processing. I cancelled them because I wasn't sure what was happening. I didn't expect them to start processing almost 3 months in advance.
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QVC Customer Care
QVC Customer Care
AnjalenaQVC
Posts: 194
Registered: ‎07-21-2018

Re: December advanced orders processing?

‎08-19-2018 05:53 AM

Hi @Dcole3 I'm sorry for any confusion. If you have advanced orders, they should not ship until the scheduled shipdate. If you would like to reinstate the orders, please forward your account information to QVCSocialTeam@qvc.com. 

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