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Esteemed Contributor
x Hedge
Posts: 6,788
Registered: ‎08-18-2016

😢Damaged Order Disgard. Please re-ship ASAP

‎06-07-2019 05:16 PM

    Hello Mods.

I just checked on my order and found

this:

 

Package Progress   State Date Time

A damage has been reported and we will notify the sender.  06/06/201910:36
The package has been damaged. All merchandise has been discarded and the sender will be notified.

 

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,918
Registered: ‎06-14-2015

Re: 😢Damaged Order Disgard. Please re-ship ASAP

‎06-07-2019 05:39 PM

@x Hedge 

I will be happy to organize a replacement sent out.Would you please tell me just the name of the item please.

Beth QVC

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,918
Registered: ‎06-14-2015

Re: 😢Damaged Order Disgard. Please re-ship ASAP

‎06-07-2019 05:44 PM

@x Hedge 

I had a look; it was the WEN correct? I have sent you a replacement - please look forward to delivery Tuesday 6/11.

Have a great weekend

Beth QVC

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Esteemed Contributor
x Hedge
Posts: 6,788
Registered: ‎08-18-2016

Re: 😢Damaged Order Disgard. Please re-ship ASAP

‎06-07-2019 09:50 PM

Hi @Beth-QVC .

 

Yes, it was the WEN 613 Dry Oil duo with SPF20 that was just launched by Chaz.

 

Thank you so much for your speedy assist. 😁

       Happy dancing 💃👯👯💃

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