Customer Care--need help getting orders shipped!

terra · ‎03-14-2010

Mod: Could you please check on my order for the D & C french terry dip dye long sleeve tunics ordered on 3/17. It shows they are still in process. I would really appreciate your help. I tried calling, but was put on hold for over 10 minutes, and finally hung up. Thank you.

Kachina624 · ‎03-10-2010

@terra. Shipping has suddenly gone from slow to extremely slow. I just today had an order from the 17th ship. Be patient a little longer and yours should be on its way.

New Mexico☀️Land Of Enchantment

terra · ‎03-14-2010

Thanks Kachia. I will wait a couple more days. Thanks for taking the time to answer me.

RespectLife · ‎02-27-2012

It sure has taken a turn for the worse. I ordered several items to take on vac with me...ordered 2.5 weeks b4 our trip.

Not one made it. Oh well, I survived without it.

In my case, I SWEAR they are holding my orders so they can combine shipping of items even though I order individually and on different charges.

I rec'd a box that had 3 clothing items, a philosophy AD order and some kitchen stuff. Paid over $20 in shipping on a small box that didn't cost Q nearly that to send.

I very much dislike having only one invoice. I order separate on purpose to have individual invoices. One item, recd the wrong color. Only want to return. One clothing item, I want to even exchange for size....how am I suppose to write that all on that little slip?

I attached a huge paper, we shall see what happens.

I seem to be having a problem w/ Q and Firefox. Every time I try to reprint an invoice or return slip, Firefox crashes. EVERY time!! No one can figure it out.

So only one invoice is a pain for me.

millieshops · ‎03-09-2010

First time for me that an order has stayed in process this long - ordered a Basso top on 3/22 - but seeing what else is going on, I'll be patient. It's something I want for a late July affair, so I should be fine unless the order gets cancelled.

I wonder if some companies are having trouble finding workers in some areas. I know around me there are lots of hiring signs for unskilled workers along with some for the highly skilled???