Customer Care: Still No Tracking on Expensive Ring Shipped!

stellabystarlight · ‎03-31-2010

I had sent an email to the QVC Social Team and Paulette gave me a tracking # a few days ago. But on the order, it says Shipped and Tracking is not available. Something is wrong. I have no idea when this item is coming or where it is coming from if at all. I am suspicious that it was stolen. Please check on this for me and get back to me. Please call the manufacturer and confirm that it was shipped! Something this expensive should not be shipped without a "tracking #."

Dinaki · ‎12-21-2010

I am noticing many people including me are having problems with QVC with their shippment/exchange

The Supreme Happiness Of Life Consists In The Conviction That One Is Loved.
I come from the beautiful and sunny Athens Greece

sunshine45 · ‎03-09-2010

@stellabystarlight

have you tried going directly to the shippers website (ups, usps) and put the tracking number into the tracking field?

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

stellabystarlight · ‎03-31-2010

Sunshine, yes and it says no status available.

Alice-QVC · ‎06-14-2015

Hi @stellabystarlight I have emailed the team that works with the vendor to see if a tracking number is available.

Devildime · ‎05-29-2020

At least they responded, I can't even get that. Good luck!

stellabystarlight · ‎03-31-2010

Thank you, Alice, for responding so quickly.

sunshine45 · ‎03-09-2010

@Devildime wrote:
At least they responded, I can't even get that. Good luck!

@Devildime

email your issue or question to qvcsocialteam@qvc.com.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein