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11-13-2019 02:21 PM - edited 11-13-2019 02:24 PM
I'm having trouble placing an order online. I don't want to go into the issue here.
I've called customer service, asked to speak with a supervisor and was told not able to do this. Your customer care said they would send a message to supervisor and in 2 days I would get a call!!! REALLY!! 2 DAYS?? I've waited more than 24 hours to get this resolved.
Who can help me???
11-13-2019 05:43 PM - edited 11-13-2019 05:45 PM
11-13-2019 06:50 PM - edited 11-13-2019 07:09 PM
I CAN'T PLACE ANY TYPE OF ORDER, ON THE PHONE, ONLINE, AS QVC'S SYSTEM ISN'T ACCEPTING MY NEW CC. ( THIS CC WORKS EVERYWHERE BUT QVC) I SPOKE WITH FINANCE THIS AM AND WAS TOLD THEY WOULD FIX IT AND I SHOULD BE ABLE TO PURCHASE IN 10 MINUTES. IT'S BEEN 6 HOURS AND NOTHING IS FIXED. NO ONE FROM QVC CAN EVEN HELP. THIS HAS BEEN GOING ON FOR 2 DAYS NOW!!!!!!!!!
THIS COMPANY IS GOING DOWN HILL FAST. WHO CAN STAY IN BUSINESS WITH THIS KIND OF SERVICE???? I SELDOM BUY FROM QVC AND WOULDN'T NOW BUT WHAT I WANT IS ONLY AVAILABLE @ QVC.
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