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Trusted Contributor
Posts: 1,171
Registered: ‎03-16-2010

Anyone else having trouble ordering online? I  had to call. That never happens.

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QVC Customer Care
Posts: 1,841
Registered: ‎06-14-2015

Hi @Renata I am so sorry you are having difficulty ordering online. Try clearing your cookies and changing browsers that often helps.

 

New Contributor
Posts: 3
Registered: ‎10-27-2020

I can't  order online or via the app. Message appears saying "hmmm, something went wrong."

Valued Contributor
Posts: 518
Registered: ‎02-10-2014

Having issues too, and getting error reports. I did a live chat and agent said qvc.com was having issues.

New Contributor
Posts: 3
Registered: ‎10-27-2020
They may have cleared up the issue. I was able to complete my order just now.
Honored Contributor
Posts: 34,427
Registered: ‎06-11-2011

I got same error message trying to order online

Trusted Contributor
Posts: 1,171
Registered: ‎03-16-2010

It was so weird. I've never had that problem before. I checked my card to make sure I wasn't late with the payment and they cut me off. Nope, not that. I see others had the same issue. Glad it's been resolved.

Trusted Contributor
Posts: 1,171
Registered: ‎03-16-2010

@Alice-QVC Thanks for your response. I tried everything and it wouldn't work. After reading the responses, I think it was an issue with the q, not me.Smiley Very Happy