Customer Care

[MikaW]

So the last time I bought plants online I vowed never again....well I saw the presentation of the z orange glow roses from Cottage Farms and got sucked in again. Grrrrr I took a screenshot of what I was supposed to get and what I planted today.  Can I say it again? NEVER AGAIN 

[mimomof4]

Last year I told my husband I wasn't buying any more plants from QVC.  What you described is exactly what we experienced.  The plants just don't survive and are sent too early for planting.  I will only buy my plants locally.  For the same money I can get a bigger plant with flowers than what QVC sends.

Ironically my husband watched the garden show last weekend and wanted something.  UGH I said NO.

[fthunt]

YUP..looks like it missed the Quality Check Line.

(not surprised)

[ValuSkr]

Presumably, you asked for a refund?

"If you're not happy, we're not happy."

[Kachina624]

@MikaW  Roses are dorment right now and especially the barefoot variety look like dead sticks.  Plant it according to directions and in just a few weeks you won't recognize it.  A few more weeks, you'll have buds and blooms.  Have faith. 

[Foxxee]

There are great reliable websites selling all kinds of plants online.  I used them when they were sending catalogs before the internet and still do. Never had a plant die.  

I do have a green thumb though, but my thumbs didn't help with Cottage Farms or Roberta's.  

[MikaW]

Yes, it should live but my point was the difference in the bare root plant that Alberti is holding and the bare root plant I received. Mine had 1 stalk on both of the roses I received. He is holding a plant with 5 or 6. About four times the size of what I received 

[ValuSkr]

It will come around.  Knock-out roses are indestructible.  That's why you frequently see them in challenging locations, like service stations and supermarket parking lots.

[kaydee50]

Sorry, I will never understand why people buy food--aren't there any supermarkets where people live--and plants, which are so specific to a particular area, from TV.  

[on the bay]

@MikaW,

I think that is very deceptive. So disappointing. I wouldn't order again from them either.