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New Contributor
Posts: 3
Registered: ‎12-16-2019
Accepted Solution

Computers shipped without Productivity Suite 11

The big HP promotion included a productivity suite to sell the laptops, but was never delivered.  BEWARE of the HP LAPTOP deal......you won't get the so-called valuable Productivity Suite.   

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Regular Contributor
Posts: 224
Registered: ‎05-29-2010

Re: Computers shipped without Productivity Suite 11

The productivity  suite is usually sent separatly.  It's a download.

First post?

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Respected Contributor
Posts: 4,325
Registered: ‎03-29-2019

Re: Computers shipped without Productivity Suite 11

I could've sworn that there was an identical post, also by a "new" poster, just a few days ago.

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New Contributor
Posts: 3
Registered: ‎12-16-2019

Re: Computers shipped without Productivity Suite 11

I just got a letter from QVC today saying that the productivity suite was not sent as is not available.

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Honored Contributor
Posts: 17,815
Registered: ‎07-03-2013

Re: Computers shipped without Productivity Suite 11

They need to send it.  I've seen various posts here and on Facebook about not getting it, but after calling the Q it's coming.  I'd still call.  You should at least get a price adjustment to be able to buy what wasn't sent.

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Esteemed Contributor
Posts: 6,074
Registered: ‎03-09-2010

Re: Computers shipped without Productivity Suite 11

I just received mine today, as did another individual I know.  I received the laptop on November 26th.

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Respected Contributor
Posts: 2,308
Registered: ‎03-09-2010

Re: Computers shipped without Productivity Suite 11

The same thing happened to me last year when I bought my grandson's laptop.  I eventually received it - don't give up.  OR get a price adjustment. 

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Contributor
Posts: 39
Registered: ‎12-11-2019

Re: Computers shipped without Productivity Suite 11

Well......at least you received the laptop!   I'm still processing since 11/30, and even had to change the color to the only one in stock.    I'm told the productivity suite will get to me by the 26th of Dec.   Would be nice if I get the laptop, too!   (Honestly, the most important software is MS Office.  The rest is nothing special.)

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New Contributor
Posts: 3
Registered: ‎12-16-2019

Re: Computers shipped without Productivity Suite 11

Productivity Suite 11 arrived yesterday!   Thanks QVC!