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12-16-2019 08:05 PM
The big HP promotion included a productivity suite to sell the laptops, but was never delivered. BEWARE of the HP LAPTOP deal......you won't get the so-called valuable Productivity Suite.
Solved! Go to the Best Answer.
12-16-2019 08:17 PM
The productivity suite is usually sent separatly. It's a download.
First post?
12-16-2019 08:37 PM
I could've sworn that there was an identical post, also by a "new" poster, just a few days ago.
12-16-2019 08:50 PM
I just got a letter from QVC today saying that the productivity suite was not sent as is not available.
12-16-2019 10:04 PM
They need to send it. I've seen various posts here and on Facebook about not getting it, but after calling the Q it's coming. I'd still call. You should at least get a price adjustment to be able to buy what wasn't sent.
12-16-2019 10:25 PM
I just received mine today, as did another individual I know. I received the laptop on November 26th.
12-17-2019 08:26 AM
The same thing happened to me last year when I bought my grandson's laptop. I eventually received it - don't give up. OR get a price adjustment.
12-18-2019 08:29 PM
Well......at least you received the laptop! I'm still processing since 11/30, and even had to change the color to the only one in stock. I'm told the productivity suite will get to me by the 26th of Dec. Would be nice if I get the laptop, too! (Honestly, the most important software is MS Office. The rest is nothing special.)
12-22-2019 05:29 PM
Productivity Suite 11 arrived yesterday! Thanks QVC!
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