Customer Care

[Brooklynborn]

1.Live Chat NEVER works!
2. Cancelling an item not allowed...says ‘too far along in processing’ but then item doesn’t ship for another week!
3.Exchanging is impossible. I’m always refunded(minus s&h), and when I look online, the item I wanted IS in stock!
4.Customer Service, packaging, shipping, returning/exchanging, all on the decline.
5.i am ordering less and less.
Just had to vent.

[MoonieBaby]

Brooklynborn - DITTO KIDDO!

[ScrapHappy]

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@Brooklynborn wrote:
1.Live Chat NEVER works!
2. Cancelling an item not allowed...says ‘too far along in processing’ but then item doesn’t ship for another week!
3.Exchanging is impossible. I’m always refunded(minus s&h), and when I look online, the item I wanted IS in stock!
4.Customer Service, packaging, shipping, returning/exchanging, all on the decline.
5.i am ordering less and less.
Just had to vent.

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#2 is why I've ordered a lot less from QVC.  I got to really, really want it because I know it can't be cancelled and shipping with returns is too expensive. 

[LaGenia]

You are absolutley right. And the flex pay ins't so enticing and not worth it.

[BalletBabe]

Let's top that off with giving new customers free shipping for 3 1/2 month when we have put up with all these issues for years.