Customer Care

[Starpolisher]

When will the Christmas return policy begin?

I'd like to start shopping 🛍 now.😁

[Kachina624]

@Starpolisher  It hasn't yet been announced but it's usually mid September at the earliest.  Seems like last year it was the 22nd.

[Kitty Galore]

I thought it started in CIJ no ?

[loriqvc]

@Starpolisher - I agree with @Kachina624—my best guess is the policy will "kick in" for all items as part of the Christmas shopping event during the weekend of 9/21-9/22.

@Kitty Galore - Christmas items that have been presented during specific CIJ events this summer can take advantage of the Christmas return policy; no other items have that long of a return window yet.

[vvkitkatvv]

Good afternoon, our QVC Holiday Return Policy began September 20th, 2024  We hope this helps!