Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Esteemed Contributor
esmerelda
Posts: 6,527
Registered: ‎03-10-2010

Christmas return period

‎01-08-2018 03:16 PM

 I saw online today that things ordered after something like September 23 are eligible for return until the end of January. So does that mean things ordered during the Christmas in July show or any of the other Christmas shows before September are not eligible?  Even Christmas items?

 

 I guess this is one for the @MODS. 

*********************
Keepin' it real.
Report Inappropriate Content
Message 1 of 6 (1,575 Views)
Reply
0 Hearts
Trusted Contributor
Skididdy
Posts: 1,982
Registered: ‎11-05-2013

Re: Christmas return period

‎01-08-2018 03:18 PM

I also called on this...from what I understand, the Christmas in July items were not eligible. All items Christmas or not purchased between Sept 23 and Dec21 are the only ones eligible for the extended return policy.

Report Inappropriate Content
Message 2 of 6 (1,563 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,960
Registered: ‎06-14-2015

Re: Christmas return period

‎01-08-2018 03:33 PM

@esmerelda @Skididdy

Anything ordered during the Christmas in July weekend as well as everything from Steptember 23 til December 23 is included in our holiday return policy.

Beth QVC

Report Inappropriate Content
Message 3 of 6 (1,514 Views)
Reply
Trusted Contributor
Skididdy
Posts: 1,982
Registered: ‎11-05-2013

Re: Christmas return period

‎01-08-2018 04:13 PM

@esmerelda, sorry I stand corrected.

Thank you Beth !

Report Inappropriate Content
Message 4 of 6 (1,457 Views)
Reply
Esteemed Contributor
esmerelda
Posts: 6,527
Registered: ‎03-10-2010

Re: Christmas return period

‎01-08-2018 04:54 PM

@Beth-QVCSo things ordered July 24 and 25 only?

*********************
Keepin' it real.
Report Inappropriate Content
Message 5 of 6 (1,437 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,960
Registered: ‎06-14-2015

Re: Christmas return period

‎01-08-2018 04:57 PM

@esmerelda

Yes

 

Beth QVC

Report Inappropriate Content
Message 6 of 6 (1,431 Views)
Reply