Customer Care

[Imadickens]

I haven't heard any mention of a delayed return policy. Are items still returnable through January 31, 2024 for the Christmas in July?

[MezzieStarr]

@Imadickens Yes, I've heard it several times today.

[Imadickens]

Great! Thank you. I haven't heard it or seen it in the banner with the product. I was afraid they changed it.

[MezzieStarr]

@Imadickens If you click on the CIJ banner on the home page it will open to this page:

[1Professor]

@MezzieStarr   Thanks for reproducing the info.

The problem is that ONLY CERTAIN JULY purchases qualify (they list 3 types, I think).

Makes it challenging for someone to be sure that a July purchase will qualify.

[lynnie61]

@1Professor @Imadickens   Yes, CIJ items qualify, but the normal shipping return policy for end of January (for non CIJ items), usually starts in about mid September for everything else.  I haven't seen the date yet.  

[Bella2022]

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@Imadickens wrote:

I haven't heard any mention of a delayed return policy. Are items still returnable through January 31, 2024 for the Christmas in July?

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    Bethlehem Christmas Trees TSV !!

[Bella2022]

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@Bella2022 wrote:

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@Imadickens wrote:

I haven't heard any mention of a delayed return policy. Are items still returnable through January 31, 2024 for the Christmas in July?

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    Bethlehem Christmas Trees TSV !!

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             No Return or Exchanges

[DJs mom]

@Bella2022 where did you see/hear that there is no return of the TSV tree?

[Bella2022]

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@DJs mom wrote:

@Bella2022 where did you see/hear that there is no return of the TSV tree?

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above tjhe trees in red lettering