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Honored Contributor
homedecor1
Posts: 12,514
Registered: ‎03-09-2010

Chipped Item

[ Edited ]

‎11-28-2019 08:55 PM - edited ‎11-28-2019 08:59 PM

@qvcsocialteam

 

I have a question.  I ordered Item #K46886. (see below pics).    I received them in June, 2019 but only unpacked and put in cabinet.  Today was the first time using them.  When taking out of wrapping today I noticed oval dish is chipped on handle.  

 

The other pieces are fine.  I do not have the original packaging of course, but is it possible to get a replacement for the oval dish? I don't know how I would return full set without breakage occurring -- Please let me know.  

 

Thank you!

 

E7BCDCE9-8BB6-499D-86A3-1D99106D66DA.jpeg

 

523C8881-C38D-496E-BF6A-14FA350CC76A.jpeg

C0B0479D-88DF-4086-9892-2418BC0704D8.jpeg

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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,492
Registered: ‎10-12-2015

Re: Chipped Item

‎11-28-2019 09:08 PM

Hi @homedecor1 

 

I will be sending you an email about this. 

 

Barb

Customer Care

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Honored Contributor
blackhole99
Posts: 12,702
Registered: ‎08-22-2013

Re: Chipped Item

‎11-28-2019 09:15 PM

@homedecor1  This should be interesting, let us know how you make out.

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Honored Contributor
homedecor1
Posts: 12,514
Registered: ‎03-09-2010

Re: Chipped Item

‎11-28-2019 09:34 PM

@Barbara-QVC 

 

Wow!!! Thank you for the quick reply!  As always, CS here is the best & on Thanksgiving no less🙂

 

I am in receipt of your email.  I absolutely love this set🙂

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Honored Contributor
homedecor1
Posts: 12,514
Registered: ‎03-09-2010

Re: Chipped Item

‎12-03-2019 12:27 AM

Just wanted to say "thank you" Barb & Kim @Barbara-QVC 

mods -- my dilemma was taken care of promptly!

 

 always appreciated💐

 

homedecor1

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