Customer Care

[violet runner]

Is the chat line working today? I can only see this option if I go to my order status and   I could open it to chat and then it "disappeared".. Now I can't  open it to start a chat.  What gives?

[BalletBabe]

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@violet runner wrote:

Is the chat line working today? I can only see this option if I go to my order status and   I could open it to chat and then it "disappeared".. Now I can't  open it to start a chat.  What gives?

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@violet runner   I haven't been able to use live chat for weeks now.  They are definitly having issues.   If I am looking at something and take too long, then it pops up to see if I have any questions or need help.   

[Susan-QVC]

@violet runner @BalletBabe   I am sorry to see we are having issues with Live Chat.  I will report the issue now.

Susan Q-Social