Customer Care

[Kachina624]

For about 45 min I've been trying to submit an order.  I've used several browsers but get this msg.

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Cookie

/n

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IBM_HTTP_Server Server at www.qvc.com Port 443

[butterfly123]

@Kachina624

I also received error messages.

[Alice-QVC]

I am so sorry @Kachina624 and @butterfly123, Please try clearing your cookies and maybe changing browsers. If you still cannot place your order you can call 1-800-345-1515 or you can email us at QVCSocialTeam@qvc.com.

[Kachina624]

@Alice-QVC  I've tried two browsers but don't want to phone in because I want to use Mr. REBATES.  I'll keep trying.  I had no trouble a little before this started.

[Alice-QVC]

Wishing you luck @Kachina624, but we are here if you need help.

[GCR18]

I tried to change a color on something I ordered earlier and it just took me to a blank page.  I tried three times, then just deleted the order.  I'll try ordering again another day.

[divine]

I've been having the same problem periodically over the last several days. I keep getting the "Bad Request" page when trying to submit an order. I've missed out on getting a couple of items because of this problem.

[Gram W]

@GCR18. If your order was placed today just a reminder I believe they said all special prices and 6 easy pay end at midnight.  I would hate to have you miss a good price on something you want.  When I can't change the color I place a corrected order.  If the second order goes in good I go back and cancel the original order with the wrong color.

[GCR18]

@Gram W. Thanks.  It wasn't on sale.  I took it as an omen.  If I'm still thinking about it in a couple days, I'll reorder.

[Kachina624]

It finally took my order, so all is well.  QVC needs to be concerned if the system is not accepting orders.