Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
05-07-2021 01:25 PM
I use an iPad and cannot view the garment measurements on the webiste. I downloaded the app and Garment Measurements is listed. I clicked on it and just like the website a blank page pops up. Does anyone else have this problem?
05-07-2021 01:31 PM
@Blaney2019 There is an on going, disconnect between QVC and Safari, your browser. Try downloading and temporarily using a different browser. Also you might have better luck using QVC. Com instead of the app.
05-07-2021 01:37 PM
@Blaney2019 wrote:I use an iPad and cannot view the garment measurements on the webiste. I downloaded the app and Garment Measurements is listed. I clicked on it and just like the website a blank page pops up. Does anyone else have this problem?
I just checked the garment measurements("click here") for the TSV on my iPad and I can see them just fine.
Perhaps try clearing your cookies and history and/or closing and reopening the browser. That sometimes helps.
05-07-2021 01:51 PM
I use Safari and am on my iPad. I just checked and I can see garment measurements.
I do sometimes have issues on this site too. Just keep clearing all of my cookies and history.
05-07-2021 06:10 PM
I use safari on my iPad and always can see them, if they are available.
05-07-2021 09:53 PM
No problem for me on my iPad. Every now and again I get a QVC error where they haven't loaded them for a particular garment but it's not an iPad issue.
05-08-2021 12:17 AM
I had that problem also just recently, also I couldn't view the video presentation. I cleared my browing history and cookies and I can now view the garment size chart again.
05-09-2021 11:24 AM
Thank you! Appreciate your help - will try the suggestions.
05-09-2021 11:45 AM
Thank you everyone again - I changed the search engine and was able to open the page! I appreciate everyones help! Now I know what I need to do.
05-12-2021 11:55 AM
Thank you everyone for your help and suggestions. Just tried again and had the same issue. I cleared history/cookies and changed browsers and again, nothing. It worked the other day so I have no idea what the problem is. Will keep trying. Appreciate everyone trying to help!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788