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Trusted Contributor
kjae
Posts: 1,366
Registered: ‎07-24-2012

Cannot place order online since last night-help

[ Edited ]

‎11-22-2017 09:02 AM - edited ‎11-22-2017 09:03 AM

Went to click the  final 2 boxes last night to submit my order and it won't go anywhere.  The QVC message that it is not available at this time-to call to place your order-comes up.  Frustrated. Anyone else having this difficulty?

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gizmogal
Posts: 1,934
Registered: ‎05-09-2014

Re: Cannot place order online since last night-help

‎11-22-2017 09:18 AM

I had that problem. Got the same message. 

So I called and placed my order.

Got it done in moments with a live order taker. 

Not frustrated. 

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Cannot place order online since last night-help

‎11-22-2017 09:47 AM

Hi @kjae, I am so sorry you are having difficulty placing an order.. There are no known issues with the website at this time. Please try clearing your cookies and changing browsers to see if that helps. 

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mwane
Posts: 37
Registered: ‎03-11-2010

Re: Cannot place order online since last night-help

‎11-22-2017 06:25 PM

I tried to use the Speed Buy to order two items and could not submit the orders but when I used the Add to Cart option the orders went through.

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