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Respected Contributor
stellabystarlight
Posts: 2,165
Registered: ‎03-31-2010

Cancelled Clinique Happy Perfume - No refund yet!

‎05-29-2020 01:18 AM

Customer Care,

 

I cancelled Clinique "Happy" perfume on May 21st and still do not have a credit or a refund yet.  It was on 3 EZ payments of approximately $20.  Please help me when you get a chance.

 

Thank you!

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QVC Customer Care
QVC Customer Care
Paulette-QVC
Posts: 378
Registered: ‎06-14-2015

Re: Cancelled Clinique Happy Perfume - No refund yet!

‎05-29-2020 01:42 AM

@stellabystarlight wrote:

Customer Care,

 

I cancelled Clinique "Happy" perfume on May 21st and still do not have a credit or a refund yet.  It was on 3 EZ payments of approximately $20.  Please help me when you get a chance.

 

Thank you!

We are so very sorry for any inconvenience.  There are no refunds issued for canceled orders because the order has not been permanently billed.  Your credit card company will release the pending authorization because QVC will not request to be billed. 

I hope this information is helpful.

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Respected Contributor
stellabystarlight
Posts: 2,165
Registered: ‎03-31-2010

Re: Cancelled Clinique Happy Perfume - No refund yet!

‎05-29-2020 02:02 AM

I will check.  Thanks, Paulette, for your help.

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