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Occasional Contributor
Posts: 5
Registered: ‎10-09-2019
Accepted Solution

Cancellation

If I cancelled part if my order, how long does it take for me to get my refund?
Respected Contributor
Posts: 4,291
Registered: ‎12-24-2010

Re: Cancellation

If they haven't shipped yet................you havent' been charged yet.  So Refund is Zip

Honored Contributor
Posts: 8,016
Registered: ‎03-09-2010

Re: Cancellation

Good luck being able to cancel your order.

Occasional Contributor
Posts: 5
Registered: ‎10-09-2019

Re: Cancellation

I placed my order with 2 items, on my bank account it showed the charged me. About an hour later I was able to cancel 1 of the items and got the confirmation email that the item had been cancelled. But I haven't gotten a refund from it.
Occasional Contributor
Posts: 5
Registered: ‎10-09-2019

Re: Cancellation

I was going to ask CS what was going on with it, but Live Chat isn't working 🙄
Frequent Contributor
Posts: 151
Registered: ‎05-27-2016

Re: Cancellation

I bet the charge is just pending, and it will drop off in a few days when the actual charge doesn't go thru.

Respected Contributor
Posts: 2,167
Registered: ‎02-05-2018

Re: Cancellation


@fthunt wrote:

If they haven't shipped yet................you havent' been charged yet.  So Refund is Zip


If you use a credit card, it charges when it ships.

 

if you use a debit card, it charges immediately.

Valued Contributor
Posts: 784
Registered: ‎03-08-2018

Re: Cancellation

Upon order entry the funds are taken from your account (likely in a pending status).  The funds are held to confirm that you are able to make the purchase.

 

Once you cancel - much the same as if you return an item in a B&M store the authorization will be removed from your account but it may take a couple days.

Trusted Contributor
Posts: 1,607
Registered: ‎06-06-2012

Re: Cancellation

[ Edited ]

@Alison Wonderland wrote:

@fthunt wrote:

If they haven't shipped yet................you havent' been charged yet.  So Refund is Zip


If you use a credit card, it charges when it ships.

 

if you use a debit card, it charges immediately.


@Alison Wonderland I purchase from QVC using a debit card and I am not charged immediately. It is the same as when I use any other credit card. A hold is put on my account then drops off in a day or 2. Once the item ships my debit card is charged.

Super Contributor
Posts: 490
Registered: ‎07-10-2011

Re: Cancellation

[ Edited ]

@DJs mom, you are correct. I always use my debit card. I have two items pending from yesterday but no  Bank holds show up in my bank account.

 

I´m billed only when the item ships when using my debit card.