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New Contributor
Posts: 3
Registered: ‎04-24-2022
Accepted Solution

Can't place order online or on iPhone

I cannot add any items to my cart on my computer or on my iPhone. I tried calling to place an ordre and after being on hold the item was sold out. The rep said that it may have happened that I couldn't place an order online because there were so many orders being placed. Will try something else for an item that's not flying off the shelf. Has anyone else had this problem and any solutions?

Super Contributor
Posts: 485
Registered: ‎06-10-2015

Re: Can't place order online or on iPhone

missed all the other posts about this, did ya?

Respected Contributor
Posts: 4,235
Registered: ‎12-07-2014

Re: Can't place order online or on iPhone

After almost 3 hours holding online, they disconnected me.

Cart still unusable.

Trusted Contributor
Posts: 1,497
Registered: ‎12-14-2018

Re: Can't place order online or on iPhone

Just turned in t.v. and David keeps asking for patience and confirming problems with phones and online.

Honored Contributor
Posts: 12,797
Registered: ‎03-16-2010

Re: Can't place order online or on iPhone

Then every item is sold out.  I tried several different items, including the TSV that was on air, and I couldn't get any in my cart.

New Contributor
Posts: 3
Registered: ‎04-24-2022

Re: Can't place order online or on iPhone

New to this blog. No. Did not see them. Will look for them. Really frustrating. Can't add anything to the waitlist. Delay in pages loading, etc.

Super Contributor
Posts: 354
Registered: ‎11-14-2013

Re: Can't place order online or on iPhone

Its happening to me...iPhone and iPad...tried ordering a variety of things....always showed cart empty....something going wrong..

New Contributor
Posts: 3
Registered: ‎04-24-2022

Re: Can't place order online or on iPhone

They need to let their customer service reps know about the problem so they can give accurate resposnes instead of the problem is happening because it's so popular! Please.

Occasional Visitor
Posts: 1
Registered: ‎04-24-2022

Re: Can't place order online or on iPhone

QVC should extend free shipping with all the problems they are having