Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
03-30-2018 01:53 AM - edited 03-30-2018 02:36 AM
Kept trying to place orders for Lisa Rinna's TSV and other clothing from her and when I did order it just disappears and I don't have an order at all and not placed. I ordered multiples to order again and poof it just disappeared, was I charged on my credit card, did it even go through, I have no idea... What can I do??
With all the issues with accounts/fraud/information sharing I'm really concerned!
NO C/S help either and some items sold out completely, so upset...
03-30-2018 04:54 AM
Have you called customer service? What did they say?
03-30-2018 05:01 AM
Hi @SammySiamese, I'm sorry you're having issues with placing your order. I've sent you a email.
Kinski, Customer Care
03-30-2018 05:31 AM
Hi @SammySiamese, I've reached out to you via email, per address on your account. Failure notification, alerting us that the message wasn't delivered. Please email us at QVCSocialTeam@qvc.com for further assistance.
Kinski, Customer Care
03-30-2018 05:05 PM
Hello Kinski-QVC
I've spoken to someone at QVC C/S and they helped me sort my account issues out. They are not sure as to what happened exactly but there was an influx of orders at the same time and I had duplicates orders in my account which have now been canceled and sorted out to the ones I do need. I have now placed my orders for the Lisa Rinna clothing and I'm very grateful and relived that we have it all taken care of.
Thank you so much for helping QVC, I appreciate the kindness and expertise today!!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788