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Trusted Contributor
Posts: 1,350
Registered: ‎03-09-2010

Can’t enter CIJ Sweepstakes

Not sure what I’m doing wrong, but every time I click on the enter sweepstakes button, it just sends to me to the “shop now” page....I’ve tried for several days....hopefully a Customer Care Rep can help.😊

Esteemed Contributor
Posts: 6,363
Registered: ‎03-12-2010

Re: Can’t enter CIJ Sweepstakes

I don't if this problem is related to yours,  but for the past few days I can't order online.  Keep getting an error message "our systems are currently not available".  Just spoke to CS and she said they are having system problems.

Honored Contributor
Posts: 10,031
Registered: ‎03-09-2010

Re: Can’t enter CIJ Sweepstakes

@grandma petes- I've just tried it and had no problem.  Having said that, I never win anything (not once for any of the competitions they or HSN have run).  I was just wondering yesterday if anyone on these forums has won anything.

 

I'm using the MS Edge browser on my desktop.  I don't know if that helps.  Have you tried deleting your browsing history (cookies, etc.)?  That might fix the problem for you.

Honored Contributor
Posts: 68,783
Registered: ‎03-10-2010

Re: Can’t enter CIJ Sweepstakes

@grandma petes.   Have you tried using a different browser?  I have 3 available on my tablet and just switch if one gets wonky.  About 90% of the time that solves the problem.

New Mexico☀️Land Of Enchantment
Super Contributor
Posts: 278
Registered: ‎11-07-2010

Re: Can’t enter CIJ Sweepstakes

Initially, I had NO problem entering, but over the last few weeks I haven't been able to. Currently I've been using Safari as my browser, so I switch to Firefox and it worked just fine. Maybe trying another browser will work for you, as well.

Esteemed Contributor
Posts: 5,461
Registered: ‎07-20-2014

Re: Can’t enter CIJ Sweepstakes

I had to switch from Safari to Chrome to enter the sweepstakes.   No problem using Chrome, it takes me right to the entry page.