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New Contributor
Posts: 3
Registered: ‎11-01-2014

Can’t edit auto delivery orders anymore?

Can’t edit color or scents on any auto delivery order, keeps just stating sold out ( when some items are still available not sold out). What’s going on? Can’t even see what scent or color your getting. Very frustrating
Regular Contributor
Posts: 242
Registered: ‎03-12-2010

Re: Can’t edit auto delivery orders anymore?

I noticed the very same thing when I tried to edit the color of foundation on my it Cosmetics auto-delivery.  I ended up canceling all future shipments.

Occasional Contributor
Posts: 8
Registered: ‎02-20-2019

Re: Can’t edit auto delivery orders anymore?

I'm having the same issue with all of the ones that I have on AD ever since they switched to the new website.  This needs to be fixed ASAP.  I also canceled an upcoming order as I had no interest in calling CS only to spend time trying to explain it to someone. That was weeks ago and I can't belive they haven't fixed it yet.  I may be canceling more if so.

Frequent Contributor
Posts: 112
Registered: ‎04-13-2010

Re: Can’t edit auto delivery orders anymore?

I have the same issue.  It cosmetic's CC cream auto delivery is suppose to let me change the color.  I have tried and tried and it says sold out.  My next auto delivery is coming up so I guess I will cancel.  The shade I received is way to dark.  So annoyed.